We are providing support to all customers with a valid user license. Support requests will be responded within 24 hours from the time of raising an issue through support channels.

Support hours

Our business hours are 08:00 to 16:00 CET, Monday to Friday, excluding Croatian national holidays.

Support channels

Support request can be raised through the following channels:

1. By sending an email to support@end2end.hr

2. Submitting a ticket through our Support portal

Our support includes

• Technical and configuration assistance including all supported Worklog express functionalities

• Help with troubleshooting problems, strictly related to Worklog express

• Support is provided in English

 Our support does not include

• Phone support

• Product training

• One to one meeting

• Support for configurations not related to Worklog express